{"id":25280,"date":"2025-07-28T13:07:55","date_gmt":"2025-07-28T17:07:55","guid":{"rendered":"https:\/\/www.odysseylogistics.com\/?post_type=resources&#038;p=25280"},"modified":"2025-10-23T16:33:49","modified_gmt":"2025-10-23T20:33:49","slug":"neo-water-treatment-scales-bulk-chemical-shipments-with-a-nimble-logistics-partner","status":"publish","type":"resources","link":"https:\/\/www.odysseylogistics.com\/why-odyssey\/case-studies\/neo-water-treatment-scales-bulk-chemical-shipments-with-a-nimble-logistics-partner\/","title":{"rendered":"Neo Water Treatment scales bulk chemical shipments with a nimble logistics partner"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"25280\" class=\"elementor elementor-25280\" data-elementor-post-type=\"resources\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7d42b2cc e-flex e-con-boxed e-con e-parent\" data-id=\"7d42b2cc\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-7df9fe23 e-con-full e-transform e-flex e-con e-child\" data-id=\"7df9fe23\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_transform_scale_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_tablet_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\">\n\t\t<div class=\"elementor-element elementor-element-6570b264 e-con-full e-flex e-con e-child\" data-id=\"6570b264\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3c6baf53 e-con-full e-flex e-con e-child\" data-id=\"3c6baf53\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-426f095 elementor-widget elementor-widget-heading\" data-id=\"426f095\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Case study<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4fa6ceed elementor-widget elementor-widget-heading\" data-id=\"4fa6ceed\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Neo Water Treatment scales bulk chemical shipments with a nimble logistics partner<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-66b8d2e elementor-widget elementor-widget-text-editor\" data-id=\"66b8d2e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>How a fast-growing water treatment company expanded operations to meet growing customer demand<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-91a0b88 e-flex e-con-boxed e-con e-parent\" data-id=\"91a0b88\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-a71c332 e-con-full e-flex e-con e-child\" data-id=\"a71c332\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c369a7e elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"c369a7e\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Client background<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5d3f4a7 elementor-widget elementor-widget-text-editor\" data-id=\"5d3f4a7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Neo Water Treatment is a global leader in water purification, delivering solutions to treatment plants across North America and Europe that help municipalities reduce phosphorus, sludge volume, polymer, pH, and more in their water supply. Originally part of Neo\u2019s Chemicals and Oxides business, the Neo Water Treatment team began independent commercial operations in 2016 by repurposing rare earth elements for use in municipal and industrial water treatment. Their rare-earth chloride solution is an especially effective non-hazardous additive for phosphorus removal, producing less waste and requiring lower dosages than traditional hazardous commodity chemicals.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b675f65 elementor-widget elementor-widget-text-editor\" data-id=\"b675f65\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Since launching the water treatment line, Neo has expanded from a single production facility to locations across the U.S. that serve over 150 customers \u2014 but this expansion came with growing pains.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0859f92 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"0859f92\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Challenge<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-56d72a0 elementor-widget elementor-widget-text-editor\" data-id=\"56d72a0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tNeo produces a water treatment chemical derived from rare earth elements. The product requires transport via lined or fiberglass tankers \u2014 a niche and limited equipment type not readily available on-demand. Early in the company\u2019s journey, lower shipping volumes and precise shipping requirements made it difficult to attract the interest of logistics providers \u2014 and ultimately made it challenging to ship product effectively to customers.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0e1bec6 e-con-full e-flex e-con e-child\" data-id=\"0e1bec6\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ce4b34d elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"ce4b34d\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"a\" width=\"82\" height=\"67\" viewBox=\"0 0 82 67\"><path d=\"M20.3643,32.1382c0-5.8103,1.0861-10.0772,3.2583-12.8008,2.3532-2.9052,5.883-4.3577,10.5894-4.3577V0C22.989,0,14.4812,3.3591,8.6887,10.0772,2.8962,16.6138,0,25.6924,0,37.313c0,9.4417,1.5386,19.3374,4.6159,29.687h31.4967v-29.9594h-15.7483v-4.9024Z\"><\/path><path d=\"M66.2517,37.0406v-4.9024c0-5.8103,1.0861-10.0772,3.2583-12.8008,2.3532-2.9052,5.883-4.3577,10.5894-4.3577V0c-11.2229,0-19.7307,3.3591-25.5231,10.0772-5.7925,6.5366-8.6889,15.6152-8.6889,27.2358,0,9.4417,1.5387,19.3374,4.6159,29.687h31.4967v-29.9594h-15.7483Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-05d5072 elementor-blockquote--skin-clean elementor-widget__width-inherit elementor-blockquote--button-color-official elementor-widget elementor-widget-blockquote\" data-id=\"05d5072\" data-element_type=\"widget\" data-widget_type=\"blockquote.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<blockquote class=\"elementor-blockquote\">\n\t\t\t<p class=\"elementor-blockquote__content\">\n\t\t\t\tBefore we partnered with Odyssey, our struggle was getting trucks with the right tankers. Our material is a chloride based low pH. It requires trailers that are not readily or easily available \u2014 especially not on an on-demand basis.\t\t\t<\/p>\n\t\t\t\t\t\t\t<div class=\"e-q-footer\">\n\t\t\t\t\t\t\t\t\t\t\t<cite class=\"elementor-blockquote__author\">Jason Hock, General Manager\u2028<br>Neo Water Treatment<\/cite>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/blockquote>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-579207e elementor-widget elementor-widget-text-editor\" data-id=\"579207e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Neo&#8217;s initial shipments originated from a single facility near Cleveland, OH. But as customer demand grew \u2014 including municipal and industrial water treatment plants across the North America \u2014 so did the complexity of their operations. Coordinating with carriers had become time-consuming and unreliable. With strict delivery windows, specialty equipment needs, and sensitive chemical handling requirements, Neo needed a partner that could adapt and scale.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-48dee5a elementor-widget elementor-widget-text-editor\" data-id=\"48dee5a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>&#8220;It was just a juggling act trying to see when carriers had availability that lined up with our manufacturer\u2019s availability and our customers\u2019 needs,&#8221; said Hock.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cf6ac81 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"cf6ac81\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Dedicated equipment, real-time partnership<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c9375ac elementor-widget elementor-widget-text-editor\" data-id=\"c9375ac\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Odyssey Logistics began working with Neo in 2017, initially providing Neo with a leased trailer solely for its shipments. This dedicated service helped the team bypass costly washouts, chemical compatibility concerns, and inconsistent availability tied to shared-use trailers.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ba707b3 elementor-widget elementor-widget-text-editor\" data-id=\"ba707b3\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>&#8220;They presented us the opportunity to lease a trailer on our behalf, that would be dedicated to us. And that solved a lot of problems,&#8221; said Hock.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6fdfe62 elementor-widget elementor-widget-text-editor\" data-id=\"6fdfe62\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>From the basis of this relationship, Neo\u2019s business grew from one location to four. It now ships from four of its facilities located in Ohio, Tennessee, Texas, and California. As the needs of Neo\u2019s customers expanded, Odyssey\u2019s bulk brokerage division was able to quickly scale its level of service. Evolving from that one leased trailer, Odyssey now manages freight and trailer leasing across all Neo sites. In Ohio, Odyssey directly manages leased trailers; in other regions, it coordinates specialty carriers on-demand.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-105b7ff e-con-full e-flex e-con e-child\" data-id=\"105b7ff\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6e3fb79 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"6e3fb79\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"a\" width=\"82\" height=\"67\" viewBox=\"0 0 82 67\"><path d=\"M20.3643,32.1382c0-5.8103,1.0861-10.0772,3.2583-12.8008,2.3532-2.9052,5.883-4.3577,10.5894-4.3577V0C22.989,0,14.4812,3.3591,8.6887,10.0772,2.8962,16.6138,0,25.6924,0,37.313c0,9.4417,1.5386,19.3374,4.6159,29.687h31.4967v-29.9594h-15.7483v-4.9024Z\"><\/path><path d=\"M66.2517,37.0406v-4.9024c0-5.8103,1.0861-10.0772,3.2583-12.8008,2.3532-2.9052,5.883-4.3577,10.5894-4.3577V0c-11.2229,0-19.7307,3.3591-25.5231,10.0772-5.7925,6.5366-8.6889,15.6152-8.6889,27.2358,0,9.4417,1.5387,19.3374,4.6159,29.687h31.4967v-29.9594h-15.7483Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c6768f1 elementor-blockquote--skin-clean elementor-widget__width-inherit elementor-blockquote--button-color-official elementor-widget elementor-widget-blockquote\" data-id=\"c6768f1\" data-element_type=\"widget\" data-widget_type=\"blockquote.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<blockquote class=\"elementor-blockquote\">\n\t\t\t<p class=\"elementor-blockquote__content\">\n\t\t\t\tOdyssey facilitates trucking and trailer leasing out of all our locations to meet our needs, and the team has been great. Our business has a lot of moving parts. We produce our raw material all over the world, ship it to contract manufacturers in the U.S., and they make a lot of other different products for a lot of different industries. Occasionally there are issues with the manufacturers\u2019 equipment or personnel that requires us to shift our schedule around in both time or region, and if it wasn\u2019t for Jimmy [Clayton], Brian [Chicchella] and Ian [Reid] at Odyssey, that would be really challenging for us.\t\t\t<\/p>\n\t\t\t\t\t\t\t<div class=\"e-q-footer\">\n\t\t\t\t\t\t\t\t\t\t\t<cite class=\"elementor-blockquote__author\">Jason Hock, General Manager\u2028<br>Neo Water Treatment<\/cite>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/blockquote>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d061ef6 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"d061ef6\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Focused service through a crisis<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9159c49 elementor-widget elementor-widget-text-editor\" data-id=\"9159c49\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>In 2023, a major equipment failure at Neo\u2019s busiest production site in Ohio shut down the facility for nearly eight months. The logistics fallout could have crippled their operations.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8bad910 elementor-widget elementor-widget-text-editor\" data-id=\"8bad910\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t&#8220;We had to shift all of our orders to Tennessee, some out of Dallas \u2014 it was hard,\u201d Hock said. \u201cA lot of those trucks had to go extra distances, and they were in use for longer. We had to do more work and get more trucks and trailers just to support the same amount of business.&#8221;\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-66c44ec elementor-widget elementor-widget-text-editor\" data-id=\"66c44ec\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Despite the disruption, thanks to Odyssey, Neo didn&#8217;t miss a single customer delivery.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fd508ae e-con-full e-flex e-con e-child\" data-id=\"fd508ae\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-82142b0 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"82142b0\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"a\" width=\"82\" height=\"67\" viewBox=\"0 0 82 67\"><path d=\"M20.3643,32.1382c0-5.8103,1.0861-10.0772,3.2583-12.8008,2.3532-2.9052,5.883-4.3577,10.5894-4.3577V0C22.989,0,14.4812,3.3591,8.6887,10.0772,2.8962,16.6138,0,25.6924,0,37.313c0,9.4417,1.5386,19.3374,4.6159,29.687h31.4967v-29.9594h-15.7483v-4.9024Z\"><\/path><path d=\"M66.2517,37.0406v-4.9024c0-5.8103,1.0861-10.0772,3.2583-12.8008,2.3532-2.9052,5.883-4.3577,10.5894-4.3577V0c-11.2229,0-19.7307,3.3591-25.5231,10.0772-5.7925,6.5366-8.6889,15.6152-8.6889,27.2358,0,9.4417,1.5387,19.3374,4.6159,29.687h31.4967v-29.9594h-15.7483Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0c55bd5 elementor-blockquote--skin-clean elementor-widget__width-inherit elementor-blockquote--button-color-official elementor-widget elementor-widget-blockquote\" data-id=\"0c55bd5\" data-element_type=\"widget\" data-widget_type=\"blockquote.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<blockquote class=\"elementor-blockquote\">\n\t\t\t<p class=\"elementor-blockquote__content\">\n\t\t\t\tWe actually didn\u2019t lose a single customer. There were probably 100 to 200 emails a week between our logistics team and Odyssey to schedule orders. The wrong partner could have easily broken us, but with Odyssey we never missed a shipment.\t\t\t<\/p>\n\t\t\t\t\t\t\t<div class=\"e-q-footer\">\n\t\t\t\t\t\t\t\t\t\t\t<cite class=\"elementor-blockquote__author\">Jason Hock, General Manager\u2028<br>Neo Water Treatment<\/cite>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/blockquote>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6952677 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"6952677\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Growth enabled partnership: from start-up to national reach<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b91fcd7 elementor-widget elementor-widget-text-editor\" data-id=\"b91fcd7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>With complex logistics outsourced to Odyssey, what started as 3-4 shipments a month from a single facility has grown into a high-volume logistics program with:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1e1b23d elementor-widget elementor-widget-text-editor\" data-id=\"1e1b23d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>4\u20135 bulk shipments per week<\/li><li>150+ customers across 35+ U.S. states, Canada, and Mexico<\/li><li>Bulk delivery support across hazardous and non-hazardous classifications<\/li><li>Year-over-year load volume growth:<ul><li>2023: 124 loads<\/li><li>2024: 191 loads<\/li><li>2025: On pace to exceed 2024 volumes<\/li><\/ul><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-efa5588 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"efa5588\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Flexibility, responsiveness, trust<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f6ac3cc elementor-widget elementor-widget-text-editor\" data-id=\"f6ac3cc\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Neo identified Odyssey\u2019s capacity to collaborate as a key differentiator from other logistics partners.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7661837 e-con-full e-flex e-con e-child\" data-id=\"7661837\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c48f721 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"c48f721\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"a\" width=\"82\" height=\"67\" viewBox=\"0 0 82 67\"><path d=\"M20.3643,32.1382c0-5.8103,1.0861-10.0772,3.2583-12.8008,2.3532-2.9052,5.883-4.3577,10.5894-4.3577V0C22.989,0,14.4812,3.3591,8.6887,10.0772,2.8962,16.6138,0,25.6924,0,37.313c0,9.4417,1.5386,19.3374,4.6159,29.687h31.4967v-29.9594h-15.7483v-4.9024Z\"><\/path><path d=\"M66.2517,37.0406v-4.9024c0-5.8103,1.0861-10.0772,3.2583-12.8008,2.3532-2.9052,5.883-4.3577,10.5894-4.3577V0c-11.2229,0-19.7307,3.3591-25.5231,10.0772-5.7925,6.5366-8.6889,15.6152-8.6889,27.2358,0,9.4417,1.5387,19.3374,4.6159,29.687h31.4967v-29.9594h-15.7483Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a1bfda2 elementor-blockquote--skin-clean elementor-widget__width-inherit elementor-blockquote--button-color-official elementor-widget elementor-widget-blockquote\" data-id=\"a1bfda2\" data-element_type=\"widget\" data-widget_type=\"blockquote.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<blockquote class=\"elementor-blockquote\">\n\t\t\t<p class=\"elementor-blockquote__content\">\n\t\t\t\tThe most important thing to me is that, when I have a problem, I can pick up the phone and call somebody and discuss what we need to do. That\u2019s what I really appreciate about Odyssey. They always answer the phone. \t\t\t<\/p>\n\t\t\t\t\t\t\t<div class=\"e-q-footer\">\n\t\t\t\t\t\t\t\t\t\t\t<cite class=\"elementor-blockquote__author\">Jason Hock, General Manager\u2028<br>Neo Water Treatment<\/cite>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/blockquote>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6e69025 elementor-widget elementor-widget-text-editor\" data-id=\"6e69025\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>&#8220;It\u2019s frustrating how hard it is to find or develop professional relationships that should work like that, but Odyssey proves itself over and over again,&#8221; Hock added.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2786953 elementor-widget elementor-widget-text-editor\" data-id=\"2786953\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Neo has also found a creative and strategic partner in Odyssey, rather than simply a pure logistics provider. Odyssey has helped Neo trial new delivery models \u2014 including a recent pilot in a large city in Ohio where a trailer serves as on-site temporary storage for dosing.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-84ba8a6 elementor-widget elementor-widget-text-editor\" data-id=\"84ba8a6\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>&#8220;Odyssey\u2019s people think like drivers,\u201d said Hock. \u201cThey know what their trucks are and aren\u2019t capable of, and what would or wouldn\u2019t be a good idea when we get creative.\u201d<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e65e94e elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"e65e94e\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Logistics that scale with you<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-45169f3 elementor-widget elementor-widget-text-editor\" data-id=\"45169f3\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>When asked to summarize Odyssey\u2019s impact, Hock puts it simply:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f263610 e-con-full e-flex e-con e-child\" data-id=\"f263610\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-71abc04 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"71abc04\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"a\" width=\"82\" height=\"67\" viewBox=\"0 0 82 67\"><path d=\"M20.3643,32.1382c0-5.8103,1.0861-10.0772,3.2583-12.8008,2.3532-2.9052,5.883-4.3577,10.5894-4.3577V0C22.989,0,14.4812,3.3591,8.6887,10.0772,2.8962,16.6138,0,25.6924,0,37.313c0,9.4417,1.5386,19.3374,4.6159,29.687h31.4967v-29.9594h-15.7483v-4.9024Z\"><\/path><path d=\"M66.2517,37.0406v-4.9024c0-5.8103,1.0861-10.0772,3.2583-12.8008,2.3532-2.9052,5.883-4.3577,10.5894-4.3577V0c-11.2229,0-19.7307,3.3591-25.5231,10.0772-5.7925,6.5366-8.6889,15.6152-8.6889,27.2358,0,9.4417,1.5387,19.3374,4.6159,29.687h31.4967v-29.9594h-15.7483Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-25900f4 elementor-blockquote--skin-clean elementor-widget__width-inherit elementor-blockquote--button-color-official elementor-widget elementor-widget-blockquote\" data-id=\"25900f4\" data-element_type=\"widget\" data-widget_type=\"blockquote.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<blockquote class=\"elementor-blockquote\">\n\t\t\t<p class=\"elementor-blockquote__content\">\n\t\t\t\tWe\u2019ve never missed a shipment to a customer that needed it, and Odyssey has made that easy \u2014 especially when things were really hard for us.\t\t\t<\/p>\n\t\t\t\t\t\t\t<div class=\"e-q-footer\">\n\t\t\t\t\t\t\t\t\t\t\t<cite class=\"elementor-blockquote__author\">Jason Hock, General Manager\u2028<br>Neo Water Treatment<\/cite>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/blockquote>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8af409b elementor-widget elementor-widget-text-editor\" data-id=\"8af409b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>With Odyssey\u2019s support and partnership in problem solving, Neo continues to grow, expand its footprint, and meet rising customer expectations \u2014 without compromising service.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5583736c e-flex e-con-boxed e-con e-parent\" data-id=\"5583736c\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-4b44a50c e-con-full e-flex e-con e-child\" data-id=\"4b44a50c\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-652f5e77 elementor-widget elementor-widget-heading\" data-id=\"652f5e77\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Ready to connect?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5d2f1806 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"5d2f1806\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Get in touch with one of our multimodal logistics experts to drive your business forward.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-51614817 elementor-mobile-align-center elementor-align-left elementor-tablet-align-center elementor-widget elementor-widget-button\" data-id=\"51614817\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;,&quot;_animation_delay&quot;:150}\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.odysseylogistics.com\/contact-us\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Talk to an expert<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-76505ab elementor-widget elementor-widget-text-editor\" data-id=\"76505ab\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Already a customer? <a href=\"\/customer-login\/\"><strong>Log in here<\/strong><\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Neo Water Treatment is a global leader in water purification, delivering solutions to treatment plants across North America and Europe that help municipalities reduce phosphorus, sludge volume, polymer, pH, and more in their water supply. Originally part of Neo\u2019s Chemicals and Oxides business, the Neo Water Treatment team began independent commercial operations in 2016 by repurposing rare earth elements for use in municipal and industrial water treatment. Their rare-earth chloride solution is an especially effective non-hazardous additive for phosphorus removal, producing less waste and requiring lower dosages than traditional hazardous commodity chemicals.<\/p>\n","protected":false},"author":2,"featured_media":25283,"template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"_links_to":"","_links_to_target":""},"class_list":["post-25280","resources","type-resources","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Neo Water Treatment scales bulk chemical shipments with a nimble logistics partner - Odyssey Logistics<\/title>\n<meta name=\"description\" content=\"Learn how Neo Water Treatment transports water treatment chemicals with Odyssey&#039;s support and partnership.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.odysseylogistics.com\/why-odyssey\/case-studies\/neo-water-treatment-scales-bulk-chemical-shipments-with-a-nimble-logistics-partner\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Neo Water Treatment scales bulk chemical shipments with a nimble logistics partner - 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