{"id":25061,"date":"2025-04-02T17:40:17","date_gmt":"2025-04-02T21:40:17","guid":{"rendered":"https:\/\/www.odysseylogistics.com\/?post_type=resources&#038;p=25061"},"modified":"2025-07-07T11:19:06","modified_gmt":"2025-07-07T15:19:06","slug":"stepan-enhances-chemical-sample-fulfillment-with-odyssey","status":"publish","type":"resources","link":"https:\/\/www.odysseylogistics.com\/why-odyssey\/case-studies\/stepan-enhances-chemical-sample-fulfillment-with-odyssey\/","title":{"rendered":"Stepan enhances chemical sample fulfillment with Odyssey"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"25061\" class=\"elementor elementor-25061\" data-elementor-post-type=\"resources\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7d42b2cc e-flex e-con-boxed e-con e-parent\" data-id=\"7d42b2cc\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-7df9fe23 e-con-full e-transform e-flex e-con e-child\" data-id=\"7df9fe23\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_transform_scale_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_tablet_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\">\n\t\t<div class=\"elementor-element elementor-element-6570b264 e-con-full e-flex e-con e-child\" data-id=\"6570b264\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3c6baf53 e-con-full e-flex e-con e-child\" data-id=\"3c6baf53\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-426f095 elementor-widget elementor-widget-heading\" data-id=\"426f095\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Case study<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4fa6ceed elementor-widget elementor-widget-heading\" data-id=\"4fa6ceed\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Stepan Company differentiates its brand through frictionless chemical sample fulfillment <\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7f97b4d elementor-widget elementor-widget-text-editor\" data-id=\"7f97b4d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>How a leading chemical manufacturer earned deeper customer loyalty by partnering with Odyssey Logistics<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-91a0b88 e-flex e-con-boxed e-con e-parent\" data-id=\"91a0b88\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-a71c332 e-con-full e-flex e-con e-child\" data-id=\"a71c332\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c369a7e elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"c369a7e\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Client background<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5d3f4a7 elementor-widget elementor-widget-text-editor\" data-id=\"5d3f4a7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tStepan Company, a leading global manufacturer of specialty chemicals that ships globally from 22 locations worldwide, sells surfactants, polymers and nutritional specialty products. With more than 1,200 SKUs, Stepan is selling across multiple consumer and functional markets in the chemical industry, offering small packages going to small businesses up to large tank trucks shipping to multinational customers. By partnering with Odyssey Logistics, Stepan was able to ensure reliable and responsive sample fulfillment and continue to meet the expectation of its global customers.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0859f92 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"0859f92\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Challenge<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-56d72a0 elementor-widget elementor-widget-text-editor\" data-id=\"56d72a0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>In 2013, Stepan acquired the North American Polyester Resins business, from Bayer MaterialScience which had an existing relationship with Odyssey Logistics. At the same time, Stepan\u2019s product sample demand and special requests within its surfactant business were increasing. The team struggled to keep up with the demand and increasing customer requests (i.e. multi-lot samples, expedited requests, special paperwork) from Stepan Millsdale, its primary flagship manufacturing site in Joliet, Illinois.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-579207e elementor-widget elementor-widget-text-editor\" data-id=\"579207e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>It\u2019s impossible to overstate the importance of chemical sample fulfillment for chemical manufacturers like Stepan \u2014 the process of providing customers with small quantities of a product for formulation development, evaluation, and qualification before purchasing. The samples are necessary for evaluation \u2014 but, just as important, the speed and ease of the sample fulfillment process shapes a potential customer\u2019s first impression of Stepan\u2019s operations and its responsiveness. Customers want a seamless experience with their suppliers.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-99f4235 elementor-widget elementor-widget-text-editor\" data-id=\"99f4235\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Given the competitive nature of the chemical industry where many other companies offer comparable products, this first impression is a make-or-break moment \u2014\u00a0an opportunity to prove a company can meet the needs of the customer.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cf6ac81 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"cf6ac81\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Scaling up sample fulfillment \u2014 without losing quality or speed<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c9375ac elementor-widget elementor-widget-text-editor\" data-id=\"c9375ac\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Sampling is an important facet of Stepan\u2019s marketing strategy.\u00a0In 2016, the company took a long, hard look at its in-house sampling fulfillment process, performance metrics and conversion to sales and recognized several distinct challenges:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7ffb30e elementor-widget elementor-widget-text-editor\" data-id=\"7ffb30e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li><strong>Convoluted compliance processes: <\/strong>Complex and evolving regulatory frameworks made it challenging to have a consistent sample fulfillment process.\u00a0\u00a0<\/li><li><strong>Packaging problems: <\/strong>The company had difficulties adapting certain products to fit in smaller package sizes and had space limitations for storing samples.<\/li><li><strong>Lengthy delays: <\/strong>Stepan struggled to get samples out quickly enough to certain customers, causing dissatisfaction.\u00a0<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0e1bec6 e-con-full e-flex e-con e-child\" data-id=\"0e1bec6\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ce4b34d elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"ce4b34d\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"a\" width=\"82\" height=\"67\" viewBox=\"0 0 82 67\"><path d=\"M20.3643,32.1382c0-5.8103,1.0861-10.0772,3.2583-12.8008,2.3532-2.9052,5.883-4.3577,10.5894-4.3577V0C22.989,0,14.4812,3.3591,8.6887,10.0772,2.8962,16.6138,0,25.6924,0,37.313c0,9.4417,1.5386,19.3374,4.6159,29.687h31.4967v-29.9594h-15.7483v-4.9024Z\"><\/path><path d=\"M66.2517,37.0406v-4.9024c0-5.8103,1.0861-10.0772,3.2583-12.8008,2.3532-2.9052,5.883-4.3577,10.5894-4.3577V0c-11.2229,0-19.7307,3.3591-25.5231,10.0772-5.7925,6.5366-8.6889,15.6152-8.6889,27.2358,0,9.4417,1.5387,19.3374,4.6159,29.687h31.4967v-29.9594h-15.7483Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-05d5072 elementor-blockquote--skin-clean elementor-widget__width-inherit elementor-blockquote--button-color-official elementor-widget elementor-widget-blockquote\" data-id=\"05d5072\" data-element_type=\"widget\" data-widget_type=\"blockquote.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<blockquote class=\"elementor-blockquote\">\n\t\t\t<p class=\"elementor-blockquote__content\">\n\t\t\t\tThe complexities associated with international shipments, multiple carriers with different systems and requirements, and documentation kept growing. We looked at our performance metrics and our ability to serve and realized we were not meeting our customers\u2019 expectations.\t\t\t<\/p>\n\t\t\t\t\t\t\t<div class=\"e-q-footer\">\n\t\t\t\t\t\t\t\t\t\t\t<cite class=\"elementor-blockquote__author\">Anne Gariepy, North America Customer Care & CX Director<\/cite>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/blockquote>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fd538c5 elementor-widget elementor-widget-text-editor\" data-id=\"fd538c5\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>For Stepan, it was critical to enhance its chemical sample fulfillment process to enable further growth. However, with over 11,000 samples going out to customers every year, it lacked the internal capacity to take on this multifaceted challenge. To keep up with growth and exceed customer expectations, the Stepan team needed to find a partner that had both the experience and capabilities to address their concerns.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f31c981 elementor-widget elementor-widget-image\" data-id=\"f31c981\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t<figure class=\"wp-caption\">\n\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"768\" height=\"512\" src=\"https:\/\/www.odysseylogistics.com\/wp-content\/uploads\/B43A1333_01-768x512.jpg\" class=\"attachment-medium_large size-medium_large wp-image-25066\" alt=\"Anne G standing with other Stepan Company team members\" srcset=\"https:\/\/www.odysseylogistics.com\/wp-content\/uploads\/B43A1333_01-768x512.jpg 768w, https:\/\/www.odysseylogistics.com\/wp-content\/uploads\/B43A1333_01-300x200.jpg 300w, https:\/\/www.odysseylogistics.com\/wp-content\/uploads\/B43A1333_01-1024x683.jpg 1024w, https:\/\/www.odysseylogistics.com\/wp-content\/uploads\/B43A1333_01.jpg 1200w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\t\t\t\t\t<figcaption class=\"widget-image-caption wp-caption-text\">Stepan Company team left to right: Anne Gariepy, Gabe Guzman, and Christine Eichendorf<\/figcaption>\n\t\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d061ef6 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"d061ef6\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">What makes a good partner?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9159c49 elementor-widget elementor-widget-text-editor\" data-id=\"9159c49\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Stepan was not looking for a simple outsourcing relationship with the traditional focus on reducing costs. Rather, the company needed a third-party logistics partner that could handle the complexities that come with handling chemical products and unique customer requirements.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8bad910 elementor-widget elementor-widget-text-editor\" data-id=\"8bad910\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ol><li><strong>Transparency: <\/strong>Stepan needed to strike a delicate balance between handing off the responsibility for certain tasks without losing visibility. The company needed a full line-of-sight into every step of the order, inventory and fulfillment process.<\/li><li><strong>Compliance<\/strong>: Chemical manufacturing is highly regulated, with a complex latticework of global trade and regulatory frameworks and requirements. Stepan required a partner that had the expertise and could stay abreast of emerging regulations that could potentially impact shipping product samples to various countries around the world.<\/li><li><strong>Sustainability: <\/strong>Committed to sustainability, Stepan sought a partner that shared its values, providing alternative packaging and aiming to reduce carbon emissions when transporting samples.\u00a0<\/li><li><strong>Cost-effectiveness: <\/strong>Any outsourcing relationship must ultimately bring assurance that the partnership will quickly deliver a return on investment (ROI).\u00a0<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6952677 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"6952677\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Enter Odyssey<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b91fcd7 elementor-widget elementor-widget-text-editor\" data-id=\"b91fcd7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Stepan first noticed Odyssey Logistics in 2013, when Stepan acquired a product line that had already been working with Odyssey\u2019s Global Sample Fulfillment team. Odyssey\u2019s team had earned a reputation for excellent service and customer satisfaction, and the Stepan team took notice.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-39990da elementor-widget elementor-widget-text-editor\" data-id=\"39990da\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>So, when Stepan decided to evaluate partners to help address their pain points and grow its business, Odyssey was a standout choice. Stepan\u2019s financial team conducted its due diligence and compared Odyssey against several competing logistics partners as well as its own existing in-house sample fulfillment capability, demonstrating that Odyssey was best positioned to deliver on the company\u2019s goals.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-105b7ff e-con-full e-flex e-con e-child\" data-id=\"105b7ff\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6e3fb79 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"6e3fb79\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"a\" width=\"82\" height=\"67\" viewBox=\"0 0 82 67\"><path d=\"M20.3643,32.1382c0-5.8103,1.0861-10.0772,3.2583-12.8008,2.3532-2.9052,5.883-4.3577,10.5894-4.3577V0C22.989,0,14.4812,3.3591,8.6887,10.0772,2.8962,16.6138,0,25.6924,0,37.313c0,9.4417,1.5386,19.3374,4.6159,29.687h31.4967v-29.9594h-15.7483v-4.9024Z\"><\/path><path d=\"M66.2517,37.0406v-4.9024c0-5.8103,1.0861-10.0772,3.2583-12.8008,2.3532-2.9052,5.883-4.3577,10.5894-4.3577V0c-11.2229,0-19.7307,3.3591-25.5231,10.0772-5.7925,6.5366-8.6889,15.6152-8.6889,27.2358,0,9.4417,1.5387,19.3374,4.6159,29.687h31.4967v-29.9594h-15.7483Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c6768f1 elementor-blockquote--skin-clean elementor-widget__width-inherit elementor-blockquote--button-color-official elementor-widget elementor-widget-blockquote\" data-id=\"c6768f1\" data-element_type=\"widget\" data-widget_type=\"blockquote.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<blockquote class=\"elementor-blockquote\">\n\t\t\t<p class=\"elementor-blockquote__content\">\n\t\t\t\tWe made a formal decision that we would move a significant portion of our in-house chemical sampling to Odyssey Logistics and sign a strategic contract. Odyssey wowed us with the service levels they were able to guarantee in the contract, committing to clear response times based on package size and location.\t\t\t<\/p>\n\t\t\t\t\t\t\t<div class=\"e-q-footer\">\n\t\t\t\t\t\t\t\t\t\t\t<cite class=\"elementor-blockquote__author\">Christine Eichendorf, North American Technical Service Sales Development Manager<\/cite>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/blockquote>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-efa5588 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"efa5588\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Rapid results turn into a long-term partnership<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f6ac3cc elementor-widget elementor-widget-text-editor\" data-id=\"f6ac3cc\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Stepan immediately saw the positive impact of assigning its sampling process to Odyssey\u2019s well-honed chemical sample fulfillment team. The company also rapidly recognized that Odyssey consistently exceeded the parameters of its service contract \u2014\u00a0offering Stepan creative ideas, cost-cutting interventions, and strategic advice.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fd508ae e-con-full e-flex e-con e-child\" data-id=\"fd508ae\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-82142b0 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"82142b0\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"a\" width=\"82\" height=\"67\" viewBox=\"0 0 82 67\"><path d=\"M20.3643,32.1382c0-5.8103,1.0861-10.0772,3.2583-12.8008,2.3532-2.9052,5.883-4.3577,10.5894-4.3577V0C22.989,0,14.4812,3.3591,8.6887,10.0772,2.8962,16.6138,0,25.6924,0,37.313c0,9.4417,1.5386,19.3374,4.6159,29.687h31.4967v-29.9594h-15.7483v-4.9024Z\"><\/path><path d=\"M66.2517,37.0406v-4.9024c0-5.8103,1.0861-10.0772,3.2583-12.8008,2.3532-2.9052,5.883-4.3577,10.5894-4.3577V0c-11.2229,0-19.7307,3.3591-25.5231,10.0772-5.7925,6.5366-8.6889,15.6152-8.6889,27.2358,0,9.4417,1.5387,19.3374,4.6159,29.687h31.4967v-29.9594h-15.7483Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0c55bd5 elementor-blockquote--skin-clean elementor-widget__width-inherit elementor-blockquote--button-color-official elementor-widget elementor-widget-blockquote\" data-id=\"0c55bd5\" data-element_type=\"widget\" data-widget_type=\"blockquote.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<blockquote class=\"elementor-blockquote\">\n\t\t\t<p class=\"elementor-blockquote__content\">\n\t\t\t\tWe\u2019ve been really impressed by Odyssey\u2019s flexibility and responsiveness \u2014 and the team\u2019s willingness to discuss new ideas with us as we think of how to continue to differentiate ourselves with our customers. We also rely on their expertise in navigating complex shipping requirements in certain regions, like customs clearance for shipments into Asia or Brazil, where regulations can be more stringent. Their experience and support ensure a smooth and compliant process.\t\t\t<\/p>\n\t\t\t\t\t\t\t<div class=\"e-q-footer\">\n\t\t\t\t\t\t\t\t\t\t\t<cite class=\"elementor-blockquote__author\">Gabe Guzman, Senior Technical Sales Development Specialist<\/cite>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/blockquote>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e65e94e elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"e65e94e\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Tapping into an extensive network<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-45169f3 elementor-widget elementor-widget-text-editor\" data-id=\"45169f3\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>In addition to the production and packaging of samples, the partnership with Odyssey gave Stepan access to Odyssey\u2019s unrivaled network of carriers, providing a flexible and adaptable logistics infrastructure to fulfill Stepan\u2019s chemical samples.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8af409b elementor-widget elementor-widget-text-editor\" data-id=\"8af409b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>This breadth allowed Stepan to secure competitive rates despite market fluctuations. The diversity of carriers proved particularly valuable when navigating global shipping disruptions, ensuring that Stepan\u2019s sample shipments reached customers on time.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-af088a3 elementor-widget elementor-widget-text-editor\" data-id=\"af088a3\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Odyssey\u2019s carrier partnerships also helped Stepan optimize delivery routes and reduce transit times. Through Odyssey\u2019s relationships and freight expertise, Stepan negotiated better rates and improved the reliability of its supply chain.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ba94358 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"ba94358\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Delivering critical visibility throughout the process<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-60bfb24 elementor-widget elementor-widget-text-editor\" data-id=\"60bfb24\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Odyssey also met Stepan\u2019s need for transparency and visibility, fully integrating its system for sample fulfillment with Stepan\u2019s operational system. This gave Stepan real-time insight into inventory levels, sample fulfillment status, and shipping timelines.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3b163ca elementor-widget elementor-widget-text-editor\" data-id=\"3b163ca\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>With this visibility, Stepan could monitor key performance metrics, make data-driven decisions, and ensure samples were handled exactly to its standards. The result? More efficient operations, improved customer satisfaction and loyalty between Stepan and its customers.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fd5ec3f elementor-widget elementor-widget-text-editor\" data-id=\"fd5ec3f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Odyssey\u2019s transparency extended well beyond system access. Odyssey regularly engaged Stepan in strategic discussions, sharing updates on industry trends, operational improvements, and market dynamics.\u00a0These proactive insights allowed Stepan to establish new policies and enhance its sampling program. \u00a0\u00a0\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b1041b3 e-con-full e-flex e-con e-child\" data-id=\"b1041b3\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c0fb22e elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"c0fb22e\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"a\" width=\"82\" height=\"67\" viewBox=\"0 0 82 67\"><path d=\"M20.3643,32.1382c0-5.8103,1.0861-10.0772,3.2583-12.8008,2.3532-2.9052,5.883-4.3577,10.5894-4.3577V0C22.989,0,14.4812,3.3591,8.6887,10.0772,2.8962,16.6138,0,25.6924,0,37.313c0,9.4417,1.5386,19.3374,4.6159,29.687h31.4967v-29.9594h-15.7483v-4.9024Z\"><\/path><path d=\"M66.2517,37.0406v-4.9024c0-5.8103,1.0861-10.0772,3.2583-12.8008,2.3532-2.9052,5.883-4.3577,10.5894-4.3577V0c-11.2229,0-19.7307,3.3591-25.5231,10.0772-5.7925,6.5366-8.6889,15.6152-8.6889,27.2358,0,9.4417,1.5387,19.3374,4.6159,29.687h31.4967v-29.9594h-15.7483Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-072184b elementor-blockquote--skin-clean elementor-widget__width-inherit elementor-blockquote--button-color-official elementor-widget elementor-widget-blockquote\" data-id=\"072184b\" data-element_type=\"widget\" data-widget_type=\"blockquote.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<blockquote class=\"elementor-blockquote\">\n\t\t\t<p class=\"elementor-blockquote__content\">\n\t\t\t\tOdyssey is particularly good at sharing industry information with us without compromising any detail about our competitors or other clients it has. So, when we're looking at different policies, Odyssey can give us an indication whether we'd be in-line or out-of-line with the market.\t\t\t<\/p>\n\t\t\t\t\t\t\t<div class=\"e-q-footer\">\n\t\t\t\t\t\t\t\t\t\t\t<cite class=\"elementor-blockquote__author\">Christine Eichendorf, North American Technical Service Sales Development Manager<\/cite>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/blockquote>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8199126 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"8199126\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Achieving seamless compliance<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-727e51f elementor-widget elementor-widget-text-editor\" data-id=\"727e51f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>With experience navigating global regulatory frameworks of all kinds, Odyssey was able to accommodate the stringent compliance requirements governing Stepan\u2019s sample fulfillment process.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0b8b065 elementor-widget elementor-widget-text-editor\" data-id=\"0b8b065\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Odyssey\u2019s comprehensive approach included proper labeling, bottling, and documentation to meet U.S. EPA and FDA regulations. Odyssey also managed production reports, ensured proper certification of all shipments, and monitored the safe handling and disposal of hazardous materials. This built-in compliance infrastructure allowed Stepan to focus on its core business without worrying about regulatory risk.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d557dae e-con-full e-flex e-con e-child\" data-id=\"d557dae\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2ff23d2 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"2ff23d2\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"a\" width=\"82\" height=\"67\" viewBox=\"0 0 82 67\"><path d=\"M20.3643,32.1382c0-5.8103,1.0861-10.0772,3.2583-12.8008,2.3532-2.9052,5.883-4.3577,10.5894-4.3577V0C22.989,0,14.4812,3.3591,8.6887,10.0772,2.8962,16.6138,0,25.6924,0,37.313c0,9.4417,1.5386,19.3374,4.6159,29.687h31.4967v-29.9594h-15.7483v-4.9024Z\"><\/path><path d=\"M66.2517,37.0406v-4.9024c0-5.8103,1.0861-10.0772,3.2583-12.8008,2.3532-2.9052,5.883-4.3577,10.5894-4.3577V0c-11.2229,0-19.7307,3.3591-25.5231,10.0772-5.7925,6.5366-8.6889,15.6152-8.6889,27.2358,0,9.4417,1.5387,19.3374,4.6159,29.687h31.4967v-29.9594h-15.7483Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c23d4ae elementor-blockquote--skin-clean elementor-widget__width-inherit elementor-blockquote--button-color-official elementor-widget elementor-widget-blockquote\" data-id=\"c23d4ae\" data-element_type=\"widget\" data-widget_type=\"blockquote.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<blockquote class=\"elementor-blockquote\">\n\t\t\t<p class=\"elementor-blockquote__content\">\n\t\t\t\tWe were impressed with Odessey\u2019s ability to handle and store our U.S. EPA-registered biocides and U.S. FDA-regulated nutritional products, along with support our annual reporting obligations.\t\t\t<\/p>\n\t\t\t\t\t\t\t<div class=\"e-q-footer\">\n\t\t\t\t\t\t\t\t\t\t\t<cite class=\"elementor-blockquote__author\">Anne Gariepy, North America Customer Care & CX Director<\/cite>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/blockquote>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a3aeabf elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"a3aeabf\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">A quick onramp to ROI<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a0eb4fb elementor-widget elementor-widget-text-editor\" data-id=\"a0eb4fb\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Despite initial uncertainty about outsourcing costs, partnering with Odyssey proved to be a cost-effective solution for Stepan. The partnership quickly delivered soft and hard cost savings, including labor savings and improved freight rates.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3af82bb elementor-widget elementor-widget-text-editor\" data-id=\"3af82bb\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Odyssey\u2019s ability to handle complex fulfillment tasks allowed Stepan\u2019s internal teams to focus on additional time with the customer and less on addressing logistical challenges.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-11c2e25 elementor-widget elementor-widget-text-editor\" data-id=\"11c2e25\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>For instance, Odyssey helped Stepan negotiate a shift to gallon packaging for certain sample types. This change, implemented with Odyssey\u2019s guidance, significantly reduced packaging costs. The cost savings extended beyond logistics, as Stepan benefited from Odyssey\u2019s strategic insights on market dynamics and freight optimization.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-73915e9 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"73915e9\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">The road ahead<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4b99de2 elementor-widget elementor-widget-text-editor\" data-id=\"4b99de2\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>While Stepan had a strong foothold within the chemical manufacturing industry, its partnership with Odyssey Logistics propelled it into a new stage of growth. Odyssey\u2019s product sampling expertise solved Stepan\u2019s first impression problem \u2014 creating a frictionless sample fulfillment process. In a 2023 survey, many global customers highlighted the responsiveness and ease of sampling as a key differentiator for Stepan \u2014 a vast improvement over previous years\u2019 data and a result of partnering with Odyssey.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6991f85 elementor-widget elementor-widget-text-editor\" data-id=\"6991f85\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Along with this critical foothold in the market, Stepan gained a strategic partner that helped it think creatively about a myriad of issues and create more efficient processes across its organization.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-445ce09 elementor-widget elementor-widget-text-editor\" data-id=\"445ce09\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>As Stepan continues to work closely to address the unmet needs of its customers, it\u2019s counting on Odyssey Logistics to not only continue the strength of sample fulfillment but also help it work toward more strategic goals.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-89e4928 e-con-full e-flex e-con e-child\" data-id=\"89e4928\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3eeb88c elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"3eeb88c\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"a\" width=\"82\" height=\"67\" viewBox=\"0 0 82 67\"><path d=\"M20.3643,32.1382c0-5.8103,1.0861-10.0772,3.2583-12.8008,2.3532-2.9052,5.883-4.3577,10.5894-4.3577V0C22.989,0,14.4812,3.3591,8.6887,10.0772,2.8962,16.6138,0,25.6924,0,37.313c0,9.4417,1.5386,19.3374,4.6159,29.687h31.4967v-29.9594h-15.7483v-4.9024Z\"><\/path><path d=\"M66.2517,37.0406v-4.9024c0-5.8103,1.0861-10.0772,3.2583-12.8008,2.3532-2.9052,5.883-4.3577,10.5894-4.3577V0c-11.2229,0-19.7307,3.3591-25.5231,10.0772-5.7925,6.5366-8.6889,15.6152-8.6889,27.2358,0,9.4417,1.5387,19.3374,4.6159,29.687h31.4967v-29.9594h-15.7483Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-edde5bb elementor-blockquote--skin-clean elementor-widget__width-inherit elementor-blockquote--button-color-official elementor-widget elementor-widget-blockquote\" data-id=\"edde5bb\" data-element_type=\"widget\" data-widget_type=\"blockquote.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<blockquote class=\"elementor-blockquote\">\n\t\t\t<p class=\"elementor-blockquote__content\">\n\t\t\t\tOdyssey has been a consistent and reliable partner that continues to help us deliver a positive first experience with the customer.\t\t\t<\/p>\n\t\t\t\t\t\t\t<div class=\"e-q-footer\">\n\t\t\t\t\t\t\t\t\t\t\t<cite class=\"elementor-blockquote__author\">Anne Gariepy, North America Customer Care & CX Director<\/cite>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/blockquote>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5a70f62 elementor-widget elementor-widget-text-editor\" data-id=\"5a70f62\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Want to see how Odyssey\u2019s approach to chemical sample fulfillment can help your company stand out? <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3abf800 elementor-mobile-align-center elementor-tablet-align-center elementor-widget elementor-widget-button\" data-id=\"3abf800\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;,&quot;_animation_delay&quot;:150}\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.odysseylogistics.com\/managed-transportation\/global-sample-fulfillment\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Learn more<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5583736c e-flex e-con-boxed e-con e-parent\" data-id=\"5583736c\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-4b44a50c e-con-full e-flex e-con e-child\" data-id=\"4b44a50c\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-652f5e77 elementor-widget elementor-widget-heading\" data-id=\"652f5e77\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Ready to connect?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5d2f1806 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"5d2f1806\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Get in touch with one of our multimodal logistics experts to drive your business forward.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-51614817 elementor-mobile-align-center elementor-align-left elementor-tablet-align-center elementor-widget elementor-widget-button\" data-id=\"51614817\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;,&quot;_animation_delay&quot;:150}\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.odysseylogistics.com\/contact-us\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Talk to an expert<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-76505ab elementor-widget elementor-widget-text-editor\" data-id=\"76505ab\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Already a customer? <a href=\"\/customer-login\/\"><strong>Log in here<\/strong><\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Stepan Company, a leading global manufacturer of specialty chemicals that ships globally from 22 locations worldwide, sells surfactants, polymers and nutritional specialty products. With more than 1,200 SKUs, Stepan is selling across multiple consumer and functional markets in the chemical industry, offering small packages going to small businesses up to large tank trucks shipping to multinational customers. By partnering with Odyssey Logistics, Stepan was able to ensure reliable and responsive sample fulfillment and continue to meet the expectation of its global customers. <\/p>\n","protected":false},"author":2,"featured_media":25062,"template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"_links_to":"","_links_to_target":""},"class_list":["post-25061","resources","type-resources","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Stepan enhances chemical sample fulfillment - Odyssey Logistics<\/title>\n<meta name=\"description\" content=\"Discover how Stepan transformed its chemical sample fulfillment with Odyssey by strengthening operations, compliance, and customer loyalty.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.odysseylogistics.com\/why-odyssey\/case-studies\/stepan-enhances-chemical-sample-fulfillment-with-odyssey\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Stepan enhances chemical sample fulfillment - 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