{"id":24777,"date":"2025-01-02T09:10:06","date_gmt":"2025-01-02T14:10:06","guid":{"rendered":"https:\/\/www.odysseylogistics.com\/?page_id=24777"},"modified":"2025-10-07T06:47:04","modified_gmt":"2025-10-07T10:47:04","slug":"swift-solutions-sop-and-conditions","status":"publish","type":"page","link":"https:\/\/www.odysseylogistics.com\/swift-solutions-sop-and-conditions\/","title":{"rendered":"Swift Solutions &#8211; SOP and Conditions"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"24777\" class=\"elementor elementor-24777\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0fd0ac5 e-flex e-con-boxed e-con e-parent\" data-id=\"0fd0ac5\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-1322e75 e-con-full e-flex e-con e-child\" data-id=\"1322e75\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7602116 elementor-widget elementor-widget-heading\" data-id=\"7602116\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Resources<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e605189 elementor-widget elementor-widget-heading\" data-id=\"e605189\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Odyssey Swift Solutions SOP & conditions<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-de7c4f0 elementor-widget elementor-widget-text-editor\" data-id=\"de7c4f0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Your access to Swift Solutions SOP &amp; conditions<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2811a73 e-flex e-con-boxed e-con e-parent\" data-id=\"2811a73\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-06fd287 elementor-widget elementor-widget-menu-anchor\" data-id=\"06fd287\" data-element_type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"service\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-705ab45 elementor-nav-menu--dropdown-none elementor-widget elementor-widget-nav-menu\" data-id=\"705ab45\" data-element_type=\"widget\" data-settings=\"{&quot;submenu_icon&quot;:{&quot;value&quot;:&quot;&lt;i class=\\&quot;\\&quot;&gt;&lt;\\\/i&gt;&quot;,&quot;library&quot;:&quot;&quot;},&quot;layout&quot;:&quot;horizontal&quot;}\" data-widget_type=\"nav-menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<nav aria-label=\"Menu\" class=\"elementor-nav-menu--main elementor-nav-menu__container elementor-nav-menu--layout-horizontal e--pointer-none\">\n\t\t\t\t<ul id=\"menu-1-705ab45\" class=\"elementor-nav-menu\"><li class=\"why-odyssey-megamenu menu-item menu-item-type-custom menu-item-object-custom menu-item-20616\"><a class=\"elementor-item\">Why Odyssey<\/a><\/li>\n<li class=\"transportation-services-megamenu menu-item menu-item-type-custom menu-item-object-custom menu-item-20617\"><a class=\"elementor-item\">Multimodal Services<\/a><\/li>\n<li class=\"managed-transportation-megamenu menu-item menu-item-type-custom menu-item-object-custom menu-item-20618\"><a class=\"elementor-item\">Managed Transportation<\/a><\/li>\n<li class=\"industries-megamenu menu-item menu-item-type-custom menu-item-object-custom menu-item-20619\"><a class=\"elementor-item\">Industries<\/a><\/li>\n<li class=\"careers-megamenu menu-item menu-item-type-custom menu-item-object-custom menu-item-20620\"><a class=\"elementor-item\">Careers<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<nav class=\"elementor-nav-menu--dropdown elementor-nav-menu__container\" aria-hidden=\"true\">\n\t\t\t\t<ul id=\"menu-2-705ab45\" class=\"elementor-nav-menu\"><li class=\"why-odyssey-megamenu menu-item menu-item-type-custom menu-item-object-custom menu-item-20616\"><a class=\"elementor-item\" tabindex=\"-1\">Why Odyssey<\/a><\/li>\n<li class=\"transportation-services-megamenu menu-item menu-item-type-custom menu-item-object-custom menu-item-20617\"><a class=\"elementor-item\" tabindex=\"-1\">Multimodal Services<\/a><\/li>\n<li class=\"managed-transportation-megamenu menu-item menu-item-type-custom menu-item-object-custom menu-item-20618\"><a class=\"elementor-item\" tabindex=\"-1\">Managed Transportation<\/a><\/li>\n<li class=\"industries-megamenu menu-item menu-item-type-custom menu-item-object-custom menu-item-20619\"><a class=\"elementor-item\" tabindex=\"-1\">Industries<\/a><\/li>\n<li class=\"careers-megamenu menu-item menu-item-type-custom menu-item-object-custom menu-item-20620\"><a class=\"elementor-item\" tabindex=\"-1\">Careers<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-201b451 e-flex e-con-boxed e-con e-parent\" data-id=\"201b451\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-66b33a8 elementor-widget elementor-widget-heading\" data-id=\"66b33a8\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Odyssey Swift Solutions <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-78fc142 e-flex e-con-boxed e-con e-parent\" data-id=\"78fc142\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3bee73b elementor-widget elementor-widget-text-editor\" data-id=\"3bee73b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ol><li><span style=\"color: #000000; font-family: Times; font-size: medium; font-weight: var( --e-global-typography-text-font-weight ); text-align: var(--text-align);\">\u00a0<strong><a href=\"https:\/\/www.odysseylogistics.com\/wp-content\/uploads\/General-freightforwarding-conditions.pdf\">General freight forwarding conditions<\/a> <\/strong>&#8211;\u00a0<\/span>General Belgian freight forwarding conditions created by Forward Belgium in 2024.General SOP Swift Solutions.\u00a0<\/li><li><!--StartFragment--><span data-olk-copy-source=\"MessageBody\"><a href=\"https:\/\/www.odysseylogistics.com\/wp-content\/uploads\/SOP-Standard-Operating-Procedure-10.2025.pdf\">General SOP Swift Solutions<\/a> Standard operating procedures created by Odyssey Swift Solutions containing BILL TO, communication, transport, booking, Non conformances and damage procedures.<\/span><!--EndFragment--><\/li><li><strong><a href=\"https:\/\/www.odysseylogistics.com\/wp-content\/uploads\/Annex-2-Load-confirmation-form-1.pdf\">Annex 2<\/a> <\/strong>\u2013 Order confirmation form Example of order confirmation sent towards carrier containing the transport details.<\/li><li><strong><a href=\"https:\/\/www.odysseylogistics.com\/wp-content\/uploads\/Annex-4-Odyssey-Contact-Sheet-1.pdf\">Annex 4<\/a> <\/strong>\u2013 Odyssey Swift Solutions Contact sheet &#8211;\u00a0<span style=\"text-align: var(--text-align); font-weight: var( --e-global-typography-text-font-weight );\">Contact sheet with all important contacts of the Odyssey Swift Solutions team.<\/span><\/li><li><strong><a href=\"https:\/\/www.odysseylogistics.com\/wp-content\/uploads\/Annex-5-Damages-Policy-2024.pdf\">Annex 5<\/a><\/strong> &#8211; Damage Policy &#8211;\u00a0<span style=\"text-align: var(--text-align); font-weight: var( --e-global-typography-text-font-weight );\">Description of the procedures in the event of a (chemical) spillage or leakage.<\/span><\/li><li><strong><a href=\"https:\/\/www.odysseylogistics.com\/wp-content\/uploads\/Annex-6-Personal-Protective-Equipment-PPE.pdf\">Annex 6<\/a><\/strong> \u2013 Personal Protective Equipment (PPE)\u00a0<span style=\"text-align: var(--text-align); font-weight: var( --e-global-typography-text-font-weight );\">Description of the mandatory PPE needed for drivers to load and unload at customer sites.<\/span><\/li><li><strong><a href=\"https:\/\/www.odysseylogistics.com\/wp-content\/uploads\/Annex-7-Additional-Charges-Charge-Codes-1.pdf\">Annex 7<\/a> <\/strong>\u2013 Additional Charges &#8211;\u00a0<span style=\"text-align: var(--text-align); font-weight: var( --e-global-typography-text-font-weight );\">Overview of the codes to be used for invoicing additional charges.<\/span><\/li><li><strong><a href=\"https:\/\/www.odysseylogistics.com\/wp-content\/uploads\/Annex-8-POD-Requirements.pdf\">Annex 8<\/a><\/strong> \u2013 POD requirements &#8211;\u00a0<span style=\"text-align: var(--text-align); font-weight: var( --e-global-typography-text-font-weight );\">Description of requirements in case driver needs to create own CMR<\/span><\/li><\/ol><div>\u00a0<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>General Belgian freigh forwarding conditions. <\/p>\n","protected":false},"author":350,"featured_media":22653,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":"","_links_to":"","_links_to_target":""},"class_list":["post-24777","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Swift Solutions - SOP and Conditions - Odyssey Logistics<\/title>\n<meta name=\"description\" content=\"Odyssey continuously monitors any weather and service disruptions that could impact operations and provides the latest information.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.odysseylogistics.com\/swift-solutions-sop-and-conditions\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Swift Solutions - SOP and Conditions - Odyssey Logistics\" \/>\n<meta property=\"og:description\" content=\"Odyssey continuously monitors any weather and service disruptions that could impact operations and provides the latest information.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.odysseylogistics.com\/swift-solutions-sop-and-conditions\/\" \/>\n<meta property=\"og:site_name\" content=\"Odyssey Logistics\" \/>\n<meta property=\"article:modified_time\" content=\"2025-10-07T10:47:04+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.odysseylogistics.com\/wp-content\/uploads\/ODY-blog-market-update-oct-23.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"628\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.odysseylogistics.com\/swift-solutions-sop-and-conditions\/\",\"url\":\"https:\/\/www.odysseylogistics.com\/swift-solutions-sop-and-conditions\/\",\"name\":\"Swift Solutions - SOP and Conditions - Odyssey Logistics\",\"isPartOf\":{\"@id\":\"https:\/\/www.odysseylogistics.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.odysseylogistics.com\/swift-solutions-sop-and-conditions\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.odysseylogistics.com\/swift-solutions-sop-and-conditions\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.odysseylogistics.com\/wp-content\/uploads\/ODY-blog-market-update-oct-23.jpg\",\"datePublished\":\"2025-01-02T14:10:06+00:00\",\"dateModified\":\"2025-10-07T10:47:04+00:00\",\"description\":\"Odyssey continuously monitors any weather and service disruptions that could impact operations and provides the latest information.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.odysseylogistics.com\/swift-solutions-sop-and-conditions\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.odysseylogistics.com\/swift-solutions-sop-and-conditions\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.odysseylogistics.com\/swift-solutions-sop-and-conditions\/#primaryimage\",\"url\":\"https:\/\/www.odysseylogistics.com\/wp-content\/uploads\/ODY-blog-market-update-oct-23.jpg\",\"contentUrl\":\"https:\/\/www.odysseylogistics.com\/wp-content\/uploads\/ODY-blog-market-update-oct-23.jpg\",\"width\":1200,\"height\":628,\"caption\":\"semi truck and trailer driving down the highway\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.odysseylogistics.com\/swift-solutions-sop-and-conditions\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.odysseylogistics.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Swift Solutions &#8211; 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