{"id":22235,"date":"2014-04-02T13:45:00","date_gmt":"2014-04-02T13:45:00","guid":{"rendered":"https:\/\/www.odysseylogistics.com\/?post_type=case-studies&p=22235"},"modified":"2024-01-08T23:37:32","modified_gmt":"2024-01-08T23:37:32","slug":"cushioning-the-landing-for-fragile-freight","status":"publish","type":"resources","link":"https:\/\/www.odysseylogistics.com\/why-odyssey\/case-studies\/cushioning-the-landing-for-fragile-freight\/","title":{"rendered":"Cushioning the landing for fragile freight"},"content":{"rendered":"\t\t
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Case study<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Cushioning the landing for fragile freight<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tFinding a better way to transport glass and antiques\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Client background<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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A glass manufacturer and a global antiques dealer experience safety and savings in shipping after partnering with freight forwarder\/customs broker International Forwarders, Inc. (IFI), a subsidiary of Odyssey.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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A glass above the rest<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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This international, award-winning glass manufacturer has very high standards. Using modern technology to make specialty glass, the company sells its products to such industries as architecture, aviation, lighting, and pharmaceutical systems. Imagine the logistics challenges in shipping everything from fiber optics to windows used in the renovation of 150-year-old buildings. This industry leader needed a logistics partner with the same commitment to quality and pride in service.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\tThe average person admiring a towering glass building doesn\u2019t think about how the glass panels got there, much less how many continents they may have crossed.\t\t\t<\/p>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t\t\t\t\t\t\tGlass Manufacturer and Global Antiques Dealer<\/cite>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/blockquote>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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For this customer, IFI had to manage air and motor transport carriers, packaging, warehousing, and customs inspection \u2013 and it had to do so with the utmost attention to the fragile cargo, glass. Indeed, a tall order for any company.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Challenge<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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While a bump in the road may jostle a shipment of steel beams, when the freight is glass, however, that same bump could result in a costly claim for a shattered product. IFI managed every link in the supply chain route to ensure the glass shipment received the kid-gloves handling it required to reach its final destination in one piece.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Customized packaging<\/strong>\u00a0\u2013 The shipment of computer screens, cell phone faces, and all of this manufacturer\u2019s diverse glass products requires custom-designed packaging to ensure safe shipping. For example, for the shipment of special glass tubing and pharmaceutical packaging, IFI ordered specialized igloo packaging surrounded by metal casing to secure the product.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Packing engineers<\/strong>\u00a0\u2013 The packing and shipping of glass is a specialty unto itself. IFI procured on-site specialists who had the skills and experience in securing and packing glass products. Their expertise assisted in the development of loading and unloading instructions, which minimize the potential problems of mixed loads or improper stacking.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Information logistics<\/strong>\u00a0\u2013 Communication was critical for the coordination needed to successfully ship products for this glass manufacturer. IFI did not rely on a single form of communication; it followed up standard package labeling, electronic tracking, and e-mails with personal phone calls and on-site support to reinforce the message of kid-gloves handling for the fragile freight \u2013 a clear example of IFI\u2019s personal touch.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Equally comfortable at preserving history<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\tIn the antiques business, damage to the product during shipping is catastrophic. It\u2019s not like you can go out and order a replacement.\t\t\t<\/p>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t\t\t\t\t\t\tGlass Manufacturer and Global Antiques Dealer<\/cite>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/blockquote>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Ten times a year, this 20-year veteran of the antiques business leaves her family shop in Virginia to travel to Europe in search of period pieces her customers treasure. At the end of each trip, she has the same wish \u2013 that she could hand-carry each precious item home.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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When you find the perfect antique, anything less than that perfection is unacceptable. Larger purchases require special handling to ensure they arrive in the same condition as when purchased. Knowing she could not be there for every phase of shipment, the antiques dealer did the next best thing. She engaged IFI.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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The personal touch<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Established in 1948, IFI provides full-service global logistics management and customs brokerage services. The company\u2019s close proximity to major U.S. ports, such as Charleston, South Carolina, and Savannah, Georgia, affords customers a personal touch through IFI\u2019s local insight. Worldwide contracts and non-asset-based affiliations extend that personal touch with end-to-end import and export services that are the best fit for customers.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\tI loved the personal attention to every detail of our shipment. From customized packaging to unraveling customs snags on our behalf, IFI handled our antiques as if they were their own.\t\t\t<\/p>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t\t\t\t\t\t\tGlass Manufacturer and Global Antiques Dealer<\/cite>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/blockquote>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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A customs expert<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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The smallest misstep in global transportation\u2013 such as an incorrectly filled-out customs form or bill of lading \u2013 can cause serious delays. In addition to documentation requirements, there are import laws unique to antiques. IFI\u2019s knowledge of importing and exporting antiques, such as the securing of proof of age for qualifying antiques to receive duty-free treatment, helped this customer avoid unnecessary delays and costs.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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IFI represented the Virginia antique dealer as her own customs expert by paying duties, overseeing customs inspection, and ensuring the integrity of the antiques\u2019 packaging before delivering the shipment to its final destination. The shop owner\u2019s antiques arrived intact and shipment was hassle-free \u2013 priceless.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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IFI\u2019s personal touch serves clients worldwide, providing traffic management, duty drawback, surety bonds, foreign trade zone advice and customs consulting. With expertise gained over more than a half-century, IFI and\u00a0Odyssey have a better way to offer reliable import\/export logistics services.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Ready to connect?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Get in touch with one of our multimodal logistics experts to drive your business forward.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tTalk to an expert<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Already a customer? Log in here<\/strong><\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

A glass manufacturer and a global antiques dealer experience safety and savings in shipping after partnering with freight forwarder\/customs broker International Forwarders, Inc. (IFI), a subsidiary of Odyssey.<\/p>\n","protected":false},"author":2,"featured_media":22917,"template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"_links_to":"","_links_to_target":""},"class_list":["post-22235","resources","type-resources","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"\nCushioning the Landing for Fragile Freight - Odyssey Logistics<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.odysseylogistics.com\/why-odyssey\/resources\/cushioning-the-landing-for-fragile-freight\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Cushioning the Landing for Fragile Freight - Odyssey Logistics\" \/>\n<meta property=\"og:description\" content=\"A glass manufacturer and a global antiques dealer experience safety and savings in shipping after partnering with freight forwarder\/customs broker International Forwarders, Inc. 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